Eastex - Jensen Area's letter to Mario Castillo

Read it, then put your name on it. We print and mail it to City Hall.

What Council Member Mario Castillo receives

Neighbors' votes set the order and change it until the letter is printed. The mailed copy adds a signature page with every verified co-signer's name and street.

Neighborhood request

Eastex - Jensen Area: 142 service requests past the City's deadline

To: Council Member Mario Castillo, District H
From: Neighbors of Eastex - Jensen Area

Dear Council Member Mario Castillo,

We are residents of Eastex - Jensen Area in District H. As of Sep 27, 2026, 142 City service requests in our neighborhood are open past the City's own deadline, and 63 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 36% of requests here (about 33% would be typical for this mix of problems).

Neighbors voted on what matters most:

01
Jensen Dr · Signals, signs & street lights
Near the 6,800 block. 5 open, 5 past deadline, oldest waiting 2.0 years.
02
Jensen Dr · Illegal dumping & blight
Near the 6,100 block. 11 open, 5 past deadline, oldest waiting 1.6 years.
03
Crosstimbers St · Illegal dumping & blight
Near the 1,700 block. 4 open, 4 past deadline, oldest waiting 1.9 years.
04
Trout St · Drainage & flooding
Near the 4,000 block. 3 open, 3 past deadline, oldest waiting 1.2 years.
05
E Crosstimbers St · Trees & storm limbs
Near the 2,100 block. 4 open, 3 past deadline, oldest waiting 12 months.

We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.

Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/eastex-jensen-area

Thank you,
Neighbors of Eastex - Jensen Area

Don't want to wait? Contact Mario Castillo today

Same evidence, same priorities, from you.

Email1 tap
A letter to Mario Castillo with the City's numbers and the 5 problems neighbors ranked highest. Signed by you; edit anything before you send.
Write the email
Call30 seconds
Call the District H office. Say who you are, where you live, and one clear ask.
Show the script
1. Hi, my name is [your name]. I live in Eastex - Jensen Area, District H, on [your street].
2. I'm calling because 142 service requests in our neighborhood are past the City's own deadline, and 63 have waited more than a year.
3. The one neighbors ranked first is Jensen Dr: 5 signals, signs & street lights requests past deadline, the oldest waiting 2.0 years.
4. Could the Council Member's office ask the department for a status and a timeline?
5. The City's data is at civicboost.lead-with-oleg.workers.dev/n/eastex-jensen-area. Thank you.
Call 832.393.3003
1-page briefPDF
The City's numbers, a map of the worst streets, and what neighbors ranked first. Print it or bring it to a meeting.
Open the brief

Report something new to 311 ↗Your Super Neighborhood council ↗District H office ↗