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Houston · 88 Super Neighborhoods

Local frustration, turned into municipal action.

The pothole you swerve around every morning. The streetlight that's been dark since spring. You're not the only one who noticed, and you don't have to fix it alone.

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Right now: 11,473 requests past the City's own deadline · 3,873 waiting more than a year · as of Sep 27, 2026

Houston isn't apathetic. It's unheard.

Neighbors do report problems: 15,851 service requests are open across the city right now. But each one goes into a queue alone, and when nothing happens, people stop reporting. The same broken streetlight, two ways of asking:

Today: a complaint

  1. You report the dark streetlight to 311.
  2. It becomes one ticket in a queue of 15,851.
  3. Nobody sees that your neighbors reported it too.

The deadline passes quietly. 11,473 requests are past it today.

With CivicBoost: a demand

  1. Your neighbors back the same problem, on the same street.
  2. 10 verified residents sign one letter.
  3. We mail it to your council member with the City's own numbers.

The office has it on paper, with names, and everyone can see whether they answer.

requests open past the City's own deadline
11,473
As of Sep 27, 2026
requests that have waited more than a year
3,873
As of Sep 27, 2026
of requests missed their deadline last year
33%
Aug 2024 – Aug 2025

The longest wait we found: an illegal dumping & blight request on Northwest Fwy in Langwood, open for 5.2 years.

Power concedes nothing without a demand. It never did and it never will.

— Frederick Douglass, 1857West India Emancipation speech, Canandaigua, N.Y., 3 Aug 1857

Five minutes, and your street is on City Hall's desk

  1. 01 · 1 minute

    See what's waiting on your street

    Every open service request near you, how long it has waited, and whether the City missed its own deadline.

  2. 02 · 30 seconds

    Say “I see this too”

    Swipe through your neighborhood's problems and pick your top one. Something missing? Suggest a fix in your own words.

  3. 03 · 1 minute

    Put your name on the letter

    When 10 verified neighbors sign, we print the letter with the City's own data and mail it to your council member.

  4. 04 · 1 tap

    Don't wait: contact them today

    A ready-to-send email, a 30-second call script, or a 1-page brief to bring to a meeting. Then share it with your neighbors.

What happens after you sign

  1. We check and printAt 10 neighbors whose addresses are in the neighborhood, a person reads the letter and prints it with your names.
  2. It's mailed to City HallAddressed to your district council member, with the City's own numbers and the problems you ranked first.
  3. You see what they doYour neighborhood page shows when it was mailed and when they answered. No reply in 30 days? We follow up.
DemoSee the whole journey in Demo HeightsA sample district with made-up neighbors: the votes, the letter, the council office's reply, and what changed since.Open the demo →

Where the City keeps its deadlines, and where it doesn't

Each neighborhood compared with what its mix of problems would predict at citywide rates. Tap a neighborhood to open its page.

Much better than expected Better About as expected Worse Much worse than expected Not enough data

Behind for their mix of problems

Share of requests that missed the City's deadline, Aug 2024 – Aug 2025.

Every Super Neighborhood

Requests open past the City's deadline today, as of Sep 27, 2026.

Questions neighbors ask

Is CivicBoost a government website?

No. CivicBoost is an independent, non-partisan project. It isn't affiliated with the City of Houston, any council member, party or candidate. We use the City's public 311 data and mail letters to the council office like any resident could.

Do I need an account?

No. Voting needs nothing at all. Signing the letter takes your name and street address; email is optional. There's no password and nothing to install.

Why do you need my name and address?

A council office pays attention to a letter from real constituents. We check your address is inside the neighborhood with the U.S. Census geocoder, keep only the street name, and discard the house number.

Your name appears only on the printed signature page mailed to City Hall. It's never shown on this website.

What happens when 10 neighbors sign?

A person at CivicBoost reads the letter, prints it with the City's numbers, the problems neighbors ranked first and the signature page, and mails it to your district council member at City Hall. There's at most one letter per neighborhood each quarter.

The neighborhood page shows the date it was mailed. If there's no reply within 30 days, we follow up.

Will the council member actually respond?

We can't promise that. What we can do is make the request specific, back it with the City's own data and named neighbors, and show publicly whether and when the office answered.

My problem isn't on the list. What do I do?

Report it to Houston 311 (call 311 or use 311.houstontx.gov) so it's on the City's record. Then use “Suggest a fix” on your neighborhood page so neighbors can back it; an idea joins the letter once 3 neighbors back it.

For emergencies, call 911.

Where do the numbers come from?

From the City of Houston's own 311 data: what's open now comes from the City's live 311 layer, and last year's performance from its 311 archive. “Deadline” is the City's own service level for each kind of request. Each neighborhood page explains exactly how its numbers are made.

Can I take my name off?

Yes, anytime. On your neighborhood page, in the browser you signed with, choose “Remove my signature”. A letter that was already mailed can't be recalled, but your name won't be on future ones.

Does it cost anything?

No. Voting, signing and the letter are free for residents.

What we believe

Civic power begins when private frustration becomes collective demand.

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