CivicBoost is an independent, non-partisan platform — not a government website.How we work
South Acres / Crestmont Park · District DChange
Neighborhood boardUpdated Sep 27, 2026
HOUSTON RESIDENTSCIVICBOOST · VERIFIED76

South Acres / Crestmont Park

Houston · District D

Super Neighborhood 76 · Council Member Carolyn Evans-Shabazz · 832.393.3001

Past the City's deadline
110
Waiting over a year
39
Missed deadline last year
36%
Typical time to fix
4 days
Add your voiceRead the letter

South Acres / Crestmont Park is asking.

  • Fix signals on Martin Luther King Blvd
  • Stop leaks on S Acres Dr
  • Clear limbs on Scott St

The neighborhood letter

To Council Member Carolyn Evans-Shabazz

Sign the letter

Five ways to help South Acres / Crestmont Park

  1. Vote on what to fix first12 problems · 30 seconds
  2. Suggest a fixSomething missing? Your own words
  3. Sign the letter1 minute
  4. Contact Carolyn Evans-ShabazzEmail, call or a 1-page brief

Tell Council Member Carolyn Evans-Shabazz what to fix first

Say which problems you see, then put your name on the letter. When 10 verified neighbors sign, we print it and mail it to City Hall.

1. What should be fixed first?

Water leaks & sewer

S Acres Dr

Near the 5,300 block

6 open · 4 past the City's deadline · oldest waiting 2.7 years

Every day a main leaks, treated water is wasted and the street under it erodes.

Be the first neighbor to back this

Skip

Signals, signs & street lights

Martin Luther King Blvd

Near the 10,500 block

5 open · 5 past the City's deadline · oldest waiting 5 months

Dark or broken signals turn busy crossings into near-misses, especially near schools.

Be the first neighbor to back this

Skip

Swipe right if you see it, left to skip, or use ← →. Change it anytime.

Something missing from the list?

2. Put your name on it

South Acres / Crestmont Park's letter

To Council Member Carolyn Evans-Shabazz

Your picks

Say “I see this too” on the problems you know. They'll appear here.

See everything and change your votes

Streets show hundred-blocks only, never an exact address.

  • Signals, signs & street lights

    Martin Luther King Blvd

    Waiting 5 monthsNear the 10,500 block
    Open now
    5
    Past deadline
    5
    Oldest
    5 months

    Traffic Signal Maintenance (4) · Traffic Signals (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    S Acres Dr

    Waiting 2.7 yearsNear the 5,300 block
    Open now
    6
    Past deadline
    4
    Oldest
    2.7 years

    Water Leak (5) · Fire Hydrant (1) · See on map

    Be the first neighbor to back this

  • Trees & storm limbs

    Scott St

    Waiting 1.0 yearsNear the 11,000 block
    Open now
    5
    Past deadline
    4
    Oldest
    1.0 years

    Tree Trim (4) · Tree Removal (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Airport Blvd

    Waiting 9 monthsNear the 5,100 block
    Open now
    4
    Past deadline
    4
    Oldest
    9 months

    Water Leak (3) · Fire Hydrant (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Martin Luther King Blvd

    Waiting 6 weeksNear the 12,000 block
    Open now
    5
    Past deadline
    3
    Oldest
    6 weeks

    Fire Hydrant (3) · Water Leak (2) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Rockford Dr

    Waiting 3.1 yearsNear the 12,100 block
    Open now
    4
    Past deadline
    3
    Oldest
    3.1 years

    Water Leak (4) · See on map

    Be the first neighbor to back this

  • Trees & storm limbs

    Hunkler Dr

    Waiting 1.8 yearsNear the 11,100 block
    Open now
    3
    Past deadline
    3
    Oldest
    1.8 years

    Tree Removal (2) · Tree Trim (1) · See on map

    Be the first neighbor to back this

  • Potholes, streets & sidewalks

    Kilkenny Dr

    Waiting 1.1 yearsNear the 5,000 block
    Open now
    3
    Past deadline
    3
    Oldest
    1.1 years

    Restoration Due to Utility Work (2) · Street Condition (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Cedarburg Dr

    Waiting 7 weeksNear the 5,600 block
    Open now
    3
    Past deadline
    3
    Oldest
    7 weeks

    Water Leak (3) · See on map

    Be the first neighbor to back this

  • Signals, signs & street lights

    S Acres Dr

    Waiting 3 weeksNear the 5,400 block
    Open now
    3
    Past deadline
    2
    Oldest
    3 weeks

    Traffic Signal Maintenance (2) · Traffic Markings (1) · See on map

    Be the first neighbor to back this

  • Potholes, streets & sidewalks

    Cullen Blvd

    Waiting 4 monthsNear the 11,400 block
    Open now
    3
    Past deadline
    2
    Oldest
    4 months

    Street Hazard (2) · Street Condition (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Akard St

    Waiting under a dayNear the 4,400 block
    Open now
    5
    Past deadline
    0
    Oldest
    under a day

    Water Leak (3) · Fire Hydrant (2) · See on map

    Be the first neighbor to back this

Don't want to wait? Contact Carolyn Evans-Shabazz

Same evidence, same neighbor-ranked priorities, from you.

  • Email1 tap

    A letter to Carolyn Evans-Shabazz with the City's numbers and the 5 problems neighbors ranked highest. Signed by you; edit anything before you send.

    Write the email
  • Call30 seconds

    Call the District D office. Say who you are, where you live, and one clear ask.

    Show the script
    1. Hi, my name is [your name]. I live in South Acres / Crestmont Park, District D, on [your street].
    2. I'm calling because 110 service requests in our neighborhood are past the City's own deadline, and 39 have waited more than a year.
    3. The one neighbors ranked first is Martin Luther King Blvd: 5 signals, signs & street lights requests past deadline, the oldest waiting 5 months.
    4. Could the Council Member's office ask the department for a status and a timeline?
    5. The City's data is at civicboost.lead-with-oleg.workers.dev/n/south-acres-crestmont-park. Thank you.
    Call 832.393.3001
  • 1-page briefPDF

    The City's numbers, a map of the worst streets, and what neighbors ranked first. Print it or bring it to a meeting.

    Open the brief

Report something new to 311 ↗Your Super Neighborhood council ↗District D office ↗

Help South Acres / Crestmont Park get heard

One letter needs a few neighbors who spread the word. Champions get an invite link, a QR poster and ready-to-send texts, and see how many neighbors joined through them.

  • Your own invite link and a printable QR poster
  • Texts for group chats, Nextdoor and your civic club
  • Counts of visits, votes and signatures through your link
  • What to do next if the office doesn't answer

Champions never see who signed: only the numbers. Up to 3 per neighborhood.

Takes a minute. We check that you live in South Acres / Crestmont Park, like a signature.

By issue

Open requests today, and how the City handled the same kind of request here and citywide (Aug 2024 – Aug 2025).

  • Water leaks & sewer

    Every day a main leaks, treated water is wasted and the street under it erodes.

    73 open · 53 past deadlineFix time 1.5 d · citywide 1.2 dworseMissed 36% · citywide 34%

  • Trees & storm limbs

    Overgrown or damaged trees drop limbs on lines and roads when storms hit.

    40 open · 21 past deadlineFix time 15 d · citywide 68 dbetterMissed 30% · citywide 45%better

  • Potholes, streets & sidewalks

    Broken pavement damages cars and leaves sidewalks unsafe for strollers and wheelchairs.

    26 open · 17 past deadlineFix time 3.2 d · citywide 2.8 dMissed 29% · citywide 25%

  • Signals, signs & street lights

    Dark or broken signals turn busy crossings into near-misses, especially near schools.

    20 open · 14 past deadlineFix time 6.9 d · citywide 2.9 dworseMissed 32% · citywide 34%

  • Illegal dumping & blight

    Dump sites and dangerous buildings draw pests, fires and more dumping.

    10 open · 3 past deadlineFix time 38 d · citywide 29 dworseMissed 55% · citywide 48%

  • Drainage & flooding

    Blocked ditches and drains mean standing water and flooded streets after every storm.

    1 open · 1 past deadlineFix time 6.0 d · citywide 7.1 dbetterMissed 28% · citywide 31%

  • Park upkeep

    Broken playgrounds and courts push kids off the only free space nearby.

    1 open · 1 past deadlineFix time 23 d · citywide 20 dworseMissed: not enough data

Before you sign

Do I need an account?

No. Voting needs nothing at all. Signing the letter takes your name and street address; email is optional. There's no password and nothing to install.

Why do you need my name and address?

A council office pays attention to a letter from real constituents. We check your address is inside the neighborhood with the U.S. Census geocoder, keep only the street name, and discard the house number.

Your name appears only on the printed signature page mailed to City Hall. It's never shown on this website.

What happens when 10 neighbors sign?

A person at CivicBoost reads the letter, prints it with the City's numbers, the problems neighbors ranked first and the signature page, and mails it to your district council member at City Hall. There's at most one letter per neighborhood each quarter.

The neighborhood page shows the date it was mailed. If there's no reply within 30 days, we follow up.

Will the council member actually respond?

We can't promise that. What we can do is make the request specific, back it with the City's own data and named neighbors, and show publicly whether and when the office answered.

My problem isn't on the list. What do I do?

Report it to Houston 311 (call 311 or use 311.houstontx.gov) so it's on the City's record. Then use “Suggest a fix” on your neighborhood page so neighbors can back it; an idea joins the letter once 3 neighbors back it.

For emergencies, call 911.

Can I take my name off?

Yes, anytime. On your neighborhood page, in the browser you signed with, choose “Remove my signature”. A letter that was already mailed can't be recalled, but your name won't be on future ones.

How these numbers are made

  • Right now comes from the City of Houston's live 311 layer as of Sep 27, 2026, covering public-infrastructure requests (drainage, streets, traffic, water, trees, parks, dumping). That layer drops requests about a week after they close, so it's used only for what's still open.
  • Last year comes from the City's 311 archive for Aug 2024 – Aug 2025 (2,037 requests in South Acres / Crestmont Park), which hasn't been updated since Aug 2025.
  • “Deadline” is the City's own service level for each request type (working days converted at 7/5). Citywide, 33% of requests missed it. The neighborhood ranking compares each neighborhood with what its mix of request types would predict at citywide rates.
  • Time to fix is a Kaplan-Meier median, so requests still open at the cutoff count instead of being dropped. Small samples show “not enough data”.
  • Requests are placed by their coordinates within the City's Super Neighborhood boundaries. Votes are anonymous, one per item per browser. Neighbors' ideas are posted in their own words and are not City data.