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Neighborhood boardUpdated Sep 27, 2026
ACRES HOME RESIDENTSCIVICBOOST · VERIFIED6

Acres Home

Houston · District B

Super Neighborhood 6 · Council Member Tarsha Jackson · 832.393.3009

Past the City's deadline
199
Waiting over a year
52
Missed deadline last year
35%
Typical time to fix
3 days

Acres Home is asking.

  • Fix signals on W Montgomery Rd
  • Fix signals on N Shepherd Dr
  • Fix signs on Wheatley St

Tell Council Member Tarsha Jackson what to fix first

Say which problems you see, then put your name on the letter. When 10 verified neighbors sign, we print it and mail it to City Hall.

1. What should be fixed first?

Signals, signs & street lights

N Shepherd Dr

Near the 6,400 block

10 open · 10 past the City's deadline · oldest waiting 1.1 years

Dark or broken signals turn busy crossings into near-misses, especially near schools.

Be the first neighbor to back this

Skip

Signals, signs & street lights

W Montgomery Rd

Near the 7,800 block

11 open · 10 past the City's deadline · oldest waiting 11 months

Dark or broken signals turn busy crossings into near-misses, especially near schools.

Be the first neighbor to back this

Skip

Swipe right if you see it, left to skip, or use ← →. Change it anytime.

Something missing from the list?

2. Put your name on it

Acres Home's letter

To Council Member Tarsha Jackson

Your picks

Say “I see this too” on the problems you know. They'll appear here.

See everything and change your votes

Streets show hundred-blocks only, never an exact address.

  • Signals, signs & street lights

    W Montgomery Rd

    Waiting 11 monthsNear the 7,800 block
    Open now
    11
    Past deadline
    10
    Oldest
    11 months

    Traffic Signal Maintenance (8) · Traffic Markings (1) · Traffic Signs (1) · See on map

    Be the first neighbor to back this

  • Signals, signs & street lights

    N Shepherd Dr

    Waiting 1.1 yearsNear the 6,400 block
    Open now
    10
    Past deadline
    10
    Oldest
    1.1 years

    Traffic Signal Maintenance (8) · Traffic Signs (1) · Traffic Bridge/Freeway Lighting (1) · See on map

    Be the first neighbor to back this

  • Signals, signs & street lights

    Wheatley St

    Waiting 1.8 yearsNear the 6,900 block
    Open now
    7
    Past deadline
    5
    Oldest
    1.8 years

    Traffic Signs (5) · Traffic Signal Maintenance (1) · Traffic Signals (1) · See on map

    Be the first neighbor to back this

  • Drainage & flooding

    Mansfield St

    Waiting 2.3 yearsNear the 2,300 block
    Open now
    5
    Past deadline
    5
    Oldest
    2.3 years

    Drainage (5) · See on map

    Be the first neighbor to back this

  • Trees & storm limbs

    Highland Sound Ln

    Waiting 2.1 yearsNear the 900 block
    Open now
    4
    Past deadline
    4
    Oldest
    2.1 years

    Tree Removal (3) · Tree Trim (1) · See on map

    Be the first neighbor to back this

  • Drainage & flooding

    Easter St

    Waiting 4 monthsNear the 5,900 block
    Open now
    4
    Past deadline
    4
    Oldest
    4 months

    Drainage (4) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Dyer St

    Waiting 6 monthsNear the 8,000 block
    Open now
    4
    Past deadline
    4
    Oldest
    6 months

    Sewer Wastewater (3) · Sewer Manhole (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    Pickering St

    Waiting 8 monthsNear the 700 block
    Open now
    3
    Past deadline
    3
    Oldest
    8 months

    Water Leak (3) · See on map

    Be the first neighbor to back this

  • Drainage & flooding

    Homer St

    Waiting 3 monthsNear the 2,600 block
    Open now
    3
    Past deadline
    3
    Oldest
    3 months

    Drainage (3) · See on map

    Be the first neighbor to back this

  • Drainage & flooding

    Hezekiah Ln

    Waiting 3 monthsNear the 8,200 block
    Open now
    3
    Past deadline
    3
    Oldest
    3 months

    Drainage (3) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    W Montgomery Rd

    Waiting 3.3 yearsNear the 9,500 block
    Open now
    3
    Past deadline
    3
    Oldest
    3.3 years

    Sewer Wastewater (2) · Water Leak (1) · See on map

    Be the first neighbor to back this

  • Water leaks & sewer

    N Victory Dr

    Waiting 5 monthsNear the 900 block
    Open now
    3
    Past deadline
    3
    Oldest
    5 months

    Fire Hydrant (1) · Water Leak (1) · Sewer Wastewater (1) · See on map

    Be the first neighbor to back this

Don't want to wait? Contact Tarsha Jackson

Same evidence, same neighbor-ranked priorities, from you.

  • Email1 tap

    A letter to Tarsha Jackson with the City's numbers and the 5 problems neighbors ranked highest. Signed by you; edit anything before you send.

    Write the email
  • Call30 seconds

    Call the District B office. Say who you are, where you live, and one clear ask.

    Show the script
    1. Hi, my name is [your name]. I live in Acres Home, District B, on [your street].
    2. I'm calling because 199 service requests in our neighborhood are past the City's own deadline, and 52 have waited more than a year.
    3. The one neighbors ranked first is N Shepherd Dr: 10 signals, signs & street lights requests past deadline, the oldest waiting 1.1 years.
    4. Could the Council Member's office ask the department for a status and a timeline?
    5. The City's data is at civicboost.lead-with-oleg.workers.dev/n/acres-home. Thank you.
    Call 832.393.3009
  • 1-page briefPDF

    The City's numbers, a map of the worst streets, and what neighbors ranked first. Print it or bring it to a meeting.

    Open the brief

Report something new to 311 ↗Your Super Neighborhood council ↗District B office ↗

Help Acres Home get heard

One letter needs a few neighbors who spread the word. Champions get an invite link, a QR poster and ready-to-send texts, and see how many neighbors joined through them.

  • Your own invite link and a printable QR poster
  • Texts for group chats, Nextdoor and your civic club
  • Counts of visits, votes and signatures through your link
  • What to do next if the office doesn't answer

Champions never see who signed: only the numbers. Up to 3 per neighborhood.

Takes a minute. We check that you live in Acres Home, like a signature.

By issue

Open requests today, and how the City handled the same kind of request here and citywide (Aug 2024 – Aug 2025).

  • Trees & storm limbs

    Overgrown or damaged trees drop limbs on lines and roads when storms hit.

    76 open · 47 past deadlineFix time 21 d · citywide 68 dbetterMissed 30% · citywide 45%better
  • Illegal dumping & blight

    Dump sites and dangerous buildings draw pests, fires and more dumping.

    58 open · 6 past deadlineFix time 37 d · citywide 29 dworseMissed 53% · citywide 48%
  • Drainage & flooding

    Blocked ditches and drains mean standing water and flooded streets after every storm.

    50 open · 44 past deadlineFix time 8.8 d · citywide 7.1 dworseMissed 34% · citywide 31%
  • Water leaks & sewer

    Every day a main leaks, treated water is wasted and the street under it erodes.

    44 open · 42 past deadlineFix time 1.2 d · citywide 1.2 dMissed 37% · citywide 34%
  • Signals, signs & street lights

    Dark or broken signals turn busy crossings into near-misses, especially near schools.

    38 open · 33 past deadlineFix time 1.6 d · citywide 2.9 dbetterMissed 33% · citywide 34%
  • Potholes, streets & sidewalks

    Broken pavement damages cars and leaves sidewalks unsafe for strollers and wheelchairs.

    37 open · 26 past deadlineFix time 2.9 d · citywide 2.8 dMissed 24% · citywide 25%
  • Park upkeep

    Broken playgrounds and courts push kids off the only free space nearby.

    1 open · 1 past deadlineFix time 22 d · citywide 20 dMissed: not enough data

Before you sign

Do I need an account?

No. Voting needs nothing at all. Signing the letter takes your name and street address; email is optional. There's no password and nothing to install.

Why do you need my name and address?

A council office pays attention to a letter from real constituents. We check your address is inside the neighborhood with the U.S. Census geocoder, keep only the street name, and discard the house number.

Your name appears only on the printed signature page mailed to City Hall. It's never shown on this website.

What happens when 10 neighbors sign?

A person at CivicBoost reads the letter, prints it with the City's numbers, the problems neighbors ranked first and the signature page, and mails it to your district council member at City Hall. There's at most one letter per neighborhood each quarter.

The neighborhood page shows the date it was mailed. If there's no reply within 30 days, we follow up.

Will the council member actually respond?

We can't promise that. What we can do is make the request specific, back it with the City's own data and named neighbors, and show publicly whether and when the office answered.

My problem isn't on the list. What do I do?

Report it to Houston 311 (call 311 or use 311.houstontx.gov) so it's on the City's record. Then use “Suggest a fix” on your neighborhood page so neighbors can back it; an idea joins the letter once 3 neighbors back it.

For emergencies, call 911.

Can I take my name off?

Yes, anytime. On your neighborhood page, in the browser you signed with, choose “Remove my signature”. A letter that was already mailed can't be recalled, but your name won't be on future ones.

How these numbers are made

  • Right now comes from the City of Houston's live 311 layer as of Sep 27, 2026, covering public-infrastructure requests (drainage, streets, traffic, water, trees, parks, dumping). That layer drops requests about a week after they close, so it's used only for what's still open.
  • Last year comes from the City's 311 archive for Aug 2024 – Aug 2025 (2,793 requests in Acres Home), which hasn't been updated since Aug 2025.
  • “Deadline” is the City's own service level for each request type (working days converted at 7/5). Citywide, 33% of requests missed it. The neighborhood ranking compares each neighborhood with what its mix of request types would predict at citywide rates.
  • Time to fix is a Kaplan-Meier median, so requests still open at the cutoff count instead of being dropped. Small samples show “not enough data”.
  • Requests are placed by their coordinates within the City's Super Neighborhood boundaries. Votes are anonymous, one per item per browser. Neighbors' ideas are posted in their own words and are not City data.