Neighborhood request
Acres Home: 199 service requests past the City's deadline
- To
- Council Member Tarsha Jackson, District B
- From
- Neighbors of Acres Home
Dear Council Member Tarsha Jackson,
We are residents of Acres Home in District B. As of Sep 27, 2026, 199 City service requests in our neighborhood are open past the City's own deadline, and 52 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 35% of requests here (about 34% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
N Shepherd Dr · Signals, signs & street lights
Near the 6,400 block. 10 open, 10 past deadline, oldest waiting 1.1 years.
- 02
W Montgomery Rd · Signals, signs & street lights
Near the 7,800 block. 11 open, 10 past deadline, oldest waiting 11 months.
- 03
Mansfield St · Drainage & flooding
Near the 2,300 block. 5 open, 5 past deadline, oldest waiting 2.3 years.
- 04
Wheatley St · Signals, signs & street lights
Near the 6,900 block. 7 open, 5 past deadline, oldest waiting 1.8 years.
- 05
Highland Sound Ln · Trees & storm limbs
Near the 900 block. 4 open, 4 past deadline, oldest waiting 2.1 years.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/acres-home
Thank you,
Neighbors of Acres Home