Neighborhood request
Fairbanks / Northwest Crossing: 51 service requests past the City's deadline
- To
- Council Member Amy Peck, District A
- From
- Neighbors of Fairbanks / Northwest Crossing
Dear Council Member Amy Peck,
We are residents of Fairbanks / Northwest Crossing in District A. As of Sep 27, 2026, 51 City service requests in our neighborhood are open past the City's own deadline, and 27 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 32% of requests here (about 32% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
Hempstead Rd · Signals, signs & street lights
Near the 14,600 block. 5 open, 5 past deadline, oldest waiting 5.0 years.
- 02
W 43rd St · Signals, signs & street lights
Near the 7,400 block. 6 open, 6 past deadline, oldest waiting 8 months.
- 03
Hollister St · Signals, signs & street lights
Near the 7,000 block. 4 open, 4 past deadline, oldest waiting 2.0 years.
- 04
Northwest Fwy · Signals, signs & street lights
Near the 13,400 block. 3 open, 3 past deadline, oldest waiting 1.7 years.
- 05
Hillmont St · Water leaks & sewer
Near the 7,800 block. 3 open, 0 past deadline, oldest waiting 3 days.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/fairbanks-northwest-crossing
Thank you,
Neighbors of Fairbanks / Northwest Crossing