Greenway / Upper Kirby Area's letter to Joe Panzarella

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What Council Member Joe Panzarella receives

Neighbors' votes set the order and change it until the letter is printed. The mailed copy adds a signature page with every verified co-signer's name and street.

Neighborhood request

Greenway / Upper Kirby Area: 143 service requests past the City's deadline

To: Council Member Joe Panzarella, District C
From: Neighbors of Greenway / Upper Kirby Area

Dear Council Member Joe Panzarella,

We are residents of Greenway / Upper Kirby Area in District C. As of Sep 27, 2026, 143 City service requests in our neighborhood are open past the City's own deadline, and 39 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 29% of requests here (about 32% would be typical for this mix of problems).

Neighbors voted on what matters most:

01
Westheimer Rd · Signals, signs & street lights
Near the 2,800 block. 10 open, 10 past deadline, oldest waiting 1.6 years.
02
Westheimer Rd · Water leaks & sewer
Near the 3,400 block. 9 open, 9 past deadline, oldest waiting 1.1 years.
03
Kirby Dr · Signals, signs & street lights
Near the 2,500 block. 8 open, 8 past deadline, oldest waiting 11 months.
04
Southwest Fwy · Water leaks & sewer
Near the 3,100 block. 7 open, 7 past deadline, oldest waiting 2.7 years.
05
Branard St · Water leaks & sewer
Near the 2,100 block. 7 open, 7 past deadline, oldest waiting 1.1 years.

We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.

Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/greenway-upper-kirby-area

Thank you,
Neighbors of Greenway / Upper Kirby Area

Don't want to wait? Contact Joe Panzarella today

Same evidence, same priorities, from you.

Email1 tap
A letter to Joe Panzarella with the City's numbers and the 5 problems neighbors ranked highest. Signed by you; edit anything before you send.
Write the email
Call30 seconds
Call the District C office. Say who you are, where you live, and one clear ask.
Show the script
1. Hi, my name is [your name]. I live in Greenway / Upper Kirby Area, District C, on [your street].
2. I'm calling because 143 service requests in our neighborhood are past the City's own deadline, and 39 have waited more than a year.
3. The one neighbors ranked first is Westheimer Rd: 10 signals, signs & street lights requests past deadline, the oldest waiting 1.6 years.
4. Could the Council Member's office ask the department for a status and a timeline?
5. The City's data is at civicboost.lead-with-oleg.workers.dev/n/greenway-upper-kirby-area. Thank you.
Call 832.393.3004
1-page briefPDF
The City's numbers, a map of the worst streets, and what neighbors ranked first. Print it or bring it to a meeting.
Open the brief

Report something new to 311 ↗Your Super Neighborhood council ↗District C office ↗