Neighborhood request
Near Southwest: 65 service requests past the City's deadline
- To
- Council Member Martha Castex-Tatum, District K
- From
- Neighbors of Near Southwest
Dear Council Member Martha Castex-Tatum,
We are residents of Near Southwest in District K. As of Sep 27, 2026, 65 City service requests in our neighborhood are open past the City's own deadline, and 17 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 36% of requests here (about 35% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
Willowgrove Dr · Water leaks & sewer
Near the 10,100 block. 6 open, 5 past deadline, oldest waiting 3 weeks.
- 02
Stella Link Rd · Signals, signs & street lights
Near the 9,900 block. 4 open, 4 past deadline, oldest waiting 1.1 years.
- 03
Cliffwood Dr · Water leaks & sewer
Near the 10,500 block. 4 open, 4 past deadline, oldest waiting 5 months.
- 04
Silverwood Dr · Water leaks & sewer
Near the 4,000 block. 5 open, 4 past deadline, oldest waiting 4 weeks.
- 05
Briarbend Dr · Trees & storm limbs
Near the 4,600 block. 3 open, 3 past deadline, oldest waiting 1.3 years.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/near-southwest
Thank you,
Neighbors of Near Southwest