Neighborhood request
Spring Branch West: 128 service requests past the City's deadline
- To
- Council Member Amy Peck, District A
- From
- Neighbors of Spring Branch West
Dear Council Member Amy Peck,
We are residents of Spring Branch West in District A. As of Sep 27, 2026, 128 City service requests in our neighborhood are open past the City's own deadline, and 38 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 31% of requests here (about 33% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
Gessner Rd · Signals, signs & street lights
Near the 1,300 block. 23 open, 23 past deadline, oldest waiting 3.1 years.
- 02
Katy Fwy · Illegal dumping & blight
Near the 9,400 block. 9 open, 8 past deadline, oldest waiting 1.9 years.
- 03
Long Point Rd · Signals, signs & street lights
Near the 9,900 block. 8 open, 7 past deadline, oldest waiting 1.8 years.
- 04
W Sam Houston Pkwy N · Signals, signs & street lights
Near the 1,000 block. 4 open, 4 past deadline, oldest waiting 2.6 years.
- 05
W Sam Houston Pkwy · Water leaks & sewer
Near the 3,200 block. 4 open, 4 past deadline, oldest waiting 2.3 years.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/spring-branch-west
Thank you,
Neighbors of Spring Branch West