Neighborhood request
Westbury: 143 service requests past the City's deadline
- To
- Council Member Martha Castex-Tatum, District K
- From
- Neighbors of Westbury
Dear Council Member Martha Castex-Tatum,
We are residents of Westbury in District K. As of Sep 27, 2026, 143 City service requests in our neighborhood are open past the City's own deadline, and 42 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 34% of requests here (about 34% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
Spellman Rd · Trees & storm limbs
Near the 5,500 block. 13 open, 12 past deadline, oldest waiting 1.0 years.
- 02
Chimney Rock Rd · Signals, signs & street lights
Near the 11,600 block. 11 open, 11 past deadline, oldest waiting 9 months.
- 03
Willowbend Blvd · Water leaks & sewer
Near the 5,900 block. 6 open, 6 past deadline, oldest waiting 2.9 years.
- 04
Hillcroft Ave · Water leaks & sewer
Near the 10,900 block. 6 open, 5 past deadline, oldest waiting 3.5 years.
- 05
W Bellfort Ave · Trees & storm limbs
Near the 5,100 block. 6 open, 5 past deadline, oldest waiting 2.2 years.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/westbury
Thank you,
Neighbors of Westbury