Neighborhood request
East Houston: 134 service requests past the City's deadline
- To
- Council Member Tarsha Jackson, District B
- From
- Neighbors of East Houston
Dear Council Member Tarsha Jackson,
We are residents of East Houston in District B. As of Sep 27, 2026, 134 City service requests in our neighborhood are open past the City's own deadline, and 36 have waited more than a year. From Aug 2024 to Aug 2025, the City missed its deadline on 36% of requests here (about 34% would be typical for this mix of problems).
Neighbors voted on what matters most:
- 01
Mesa Dr · Water leaks & sewer
Near the 9,700 block. 7 open, 7 past deadline, oldest waiting 9 months.
- 02
Tidwell Rd · Potholes, streets & sidewalks
Near the 7,800 block. 6 open, 6 past deadline, oldest waiting 4 months.
- 03
Crestview Dr · Water leaks & sewer
Near the 8,900 block. 5 open, 5 past deadline, oldest waiting 1.4 years.
- 04
Mesa Dr · Potholes, streets & sidewalks
Near the 11,000 block. 4 open, 4 past deadline, oldest waiting 6 months.
- 05
Tidwell Rd · Water leaks & sewer
Near the 9,200 block. 3 open, 3 past deadline, oldest waiting 7 months.
We ask your office to request a status and timeline from the responsible departments for these items, starting with those past deadline, and to share the response with our Super Neighborhood.
Evidence (City of Houston 311 data): https://civicboost.lead-with-oleg.workers.dev/n/east-houston
Thank you,
Neighbors of East Houston